THE FUTURE-READY GCC

Overcoming Challenges and Driving Business Impact

Practical Strategies to Transform GCCs from Cost Centres to Innovation Hubs

Global Capability Centres (GCCs) must evolve from cost-saving centres into agile, strategic hubs driving innovation, talent and business growth.

Whether you’re building, leading, or working in a GCC, this book equips you with proven strategies to overcome key challenges and maximize impact.

Featuring real-world insights, frameworks and practitioner voices from global leaders, this is your essential guide to shaping a high-performing, future-ready GCC.

Are you ready to lead the transformation?

Ready to lead the transformation?

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Deciding? Here’s why you should pick up this book...

Are you struggling to move your GCC from execution to innovation?
Want to attract and retain top talent in a competitive market?
Need to demonstrate impact beyond cost arbitrage?
Curious how India is shaping the future of global delivery?

If you answered yes to any of these, this book will meet you where you are – and help take you where you want to be.

Why did I write this book?

I wrote this book to help GCCs evolve from transactional service hubs into strategic engines of innovation and impact.

After decades of leading and coaching within the GCC ecosystem, I found common themes and felt it was time to share a roadmap for building future-ready, high-performing centres that can lead with creativity, agility and purpose.

Who is this book for?

This book is for GCC leaders, managers, corporate decision-makers, consultants and anyone invested in the growth of global operations.

Whether you’re setting up a GCC, working in one, scaling one, or looking to elevate its impact – it’s your go-to guide for transforming challenges into opportunities.

Unique Aspects of the book

Not Theory, but Tools: Includes actionable frameworks, real case studies and leadership insights from those who’ve been in the trenches.
Future-Ready Focus: Emphasizes creative, adaptive leadership and the integration of human and technological potential.
Practitioner’s View: Grounded in 30+ years of real-world leadership and coaching across the GCC landscape.

Key Highlights of the book

Traces the evolution of GCCs from cost centres to strategic powerhouses.
Addresses seven real-world challenges GCCs face today—from talent retention to digital transformation.
Offers practical strategies to build leadership pipelines, enhance operations and drive innovation.
Showcases India’s role as the global hub for GCC excellence.
Provides a structured roadmap for future readiness with leadership tools, success stories and transformation playbooks.

Want to demonstrate impact beyond cost arbitrage?

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About The Author

An ICF Certified Coach with 30+ years of corporate experience, known for his transformative roles in operations and business development, specializing in offshoring and shared services, and currently focused on aiding individual and organizational growth.

Consulting

He offers consulting services to a diverse range of clients, including organizations embarking on the shared services journey at various stages, from those setting up services to those aiming to optimize their operations or expand their capabilities and geographical reach. His areas of expertise include Business Consulting, Purpose Alignment, Strategy, Operations, Quality, Talent Engagement, Executive Coaching & Development, and Campus-to-Corporate transition.
With over three decades of experience in strategic leadership roles in multinational corporations, he is uniquely positioned to guide organizations towards growth.
Expertise in establishing and optimizing offshore shared services, including Marketing, HR/Talent, Learning, Finance, IT services, Helpdesk, Compliance, and professional services.
Skilled in fostering stakeholder relationships, driving innovation, and enhancing operational efficiency.
Proven track record in building offshore operations from the ground up, delivering value beyond cost considerations. Lead a business support operations offshore delivery center of 1,000 team members and other large operations supporting global stakeholders.

Coaching

Holding ICF (International Coaching Federation) certifications as a Life Coach, Executive Coach, and Career Transition Coach, he excels in unlocking individuals’ potential, enabling them to overcome career challenges and lead fulfilling lives.
He coaches introverts for workplace success, supporting them progress from individual contributors to managerial roles, and further advancing from managerial positions to leadership roles.
He coaches individuals returning to work after extended breaks and eases students’ transitions into the professional workplace.
He coaches leaders and senior management, enabling them to acquire invaluable skills, heightened self-awareness, and a more profound alignment with organizational goals. Areas like leadership skills, communication, strategic thinking, conflict resolution, relationship building, goal achievement, adaptability, personal growth, and well-being.
As the author of “How to Get into Your Goldilocks Zone,” he emphasizes the importance of self-discovery and fulfillment.

Creative and Artistic Expression

Rohit found that art profoundly enhances creativity in both work and the workplace. By embracing art as a tool for nurturing creative leadership, individuals undergo a profound transformation in how they tackle challenges, foster innovation, and encourage collaboration.
This approach encourages creative problem-solving, out-of-the-box thinking, innovative solutions, and collaborative brainstorming, enabling individuals to elevate their roles and inspire their teams on a shared creative journey.
As a passionate artist deeply connected to Indian culture, his paintings convey messages of positivity, optimism, love, and care. Explore his gallery, and if you wish, he can collaborate with you to create a personalized painting that resonates with your soul.

Facilitator, Speaker, Author

Rohit is the bestselling author of two transformative books: How to Get into Your Goldilocks Zone — a practical five-step guide to optimizing life; INTROVATIVE — 7 steps to accelerate career success; and now he’s authored The Future-Ready GCC — a strategic guide to overcoming challenges and driving business impact in Global Capability Centres.
As a dynamic speaker and experienced facilitator, Rohit conducts engaging sessions and workshops on a wide range of topics, including Finding One’s Purpose, Aligning Organizational and Individual Purpose, Fostering a Growth Mindset, Navigating Transitions, Embracing Change, Igniting Creativity in the Workplace, Building Meaningful Relationships, and more.
His diverse expertise empowers individuals and organizations to unlock potential and thrive in a rapidly evolving world.

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Do you want to lead a more purposeful life, doing what you are passionate about and most suited for?

Get into your Goldilocks Zone and lead a more focused and satisfying life.

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Happy Testimonials

Decoding GCC Value Creation Rohit Chowdhry is an expert in the GCC vector. He has clarity around GCC and value creation like none other. He places a razor-sharp focus on two things that make GCCs strong – strategic direction and execution focus. Strategic direction, in his book, is about creating value and, more importantly, articulating that value for others to see. He has been at the forefront of innovation and focused on what matters most to any parent organisation. Rohit’s book is a ready reckoner for anyone coming to the country looking to leverage talent in India. His frameworks lend credibility to his thoughts, as he has been a part of the GCC journey ab initio. Credibility and ease of reading are what is guaranteed. I wish Rohit all the best – and yes, readers, you will receive the best of what you wish to take from the book, which is rich in content and ideas for action.

Navigating from Introvert to INTROVATIVE. After helping us explore our individual Goldilocks zones, Rohit Chowdhry takes on a vital and relevant subject: The world of introverts and how they can navigate their professional corporate lives. Making the journey from Introversion to Introvation is also a way of negotiating personal spaces and Rohit brings this alive with personal stories, interactive exercises, and quizzes. This book is a must for all introverts but equally relevant to understanding how to deal with introverts, be more sensitized to their needs if you are not one and help bring out the best in them. Congratulations, Rohit, on another winner!

Strategic Steps for Introvert Success. Rohit’s book is a ground-breaking guide for introverts seeking to excel in the corporate world. Drawing from his extensive coaching experience and interactions with professionals, the book provides introverts with seven key steps to leave their mark effectively. As someone committed to pioneering innovation globally, I see this as a transformative resource for anyone looking to drive change from within. A stellar read for enhancing one’s career through introspective leadership, transcending conventional personality typing methods like MBTI.

Making an Impact in a Noisy World. Rohit’s INTROVATIVE brilliantly addresses the often-overlooked strengths that introverts bring to an organization. Through detailed strategies and real-world examples, this book teaches introverts how to leverage their deep thinking and reflective qualities to make impactful contributions in any role. An invaluable resource for anyone who has ever felt undervalued in a noisy world. This book equips introverts with the tools to excel and lead in any organizational role.

Inciting Paradigm Shifts: A must-read for introverts aiming to leverage their strengths for leadership success. Rohit offers actionable strategies to help introverts surmount common challenges and misconceptions. He facilitates introspection, highlighting the diverse and misunderstood strengths of introversion. Readers are left feeling more self-assured in their ability to lead authentically and create a positive impact in their personal and professional spheres.

Fostering Workplace Inclusivity: INTROVATIVE deeply resonates with the values of inclusivity and empowerment in the workplace. Rohit masterfully outlines strategies and provides practical advice, coupled with interactive exercises, offering people associated with introversion a clear path to leverage their strengths, excel in corporate environments, and advance their careers. This book’s distinctiveness lies in its dual focus on personal development and systemic change. As a senior Talent leader, I see immense value in INTROVATIVE for Human Resources professionals and business leaders alike. This must-read book fosters an understanding of introversion, paving the way for a more inclusive and dynamic workforce. Kudos to Rohit for this invaluable contribution.

Empowering Inclusivity in the Workplace: INTROVATIVE goes beyond personal development to advocate for systemic change in how workplaces embrace introversion. This book is a coaching program for introverts on their career paths. The chapter on creating an introvert-friendly environment speaks to a broader audience, offering a blueprint for inclusivity and diversity in the corporate landscape. This book is an essential read for leaders and organizations committed to fostering a culture of understanding and empowerment.

Leadership is Not about Being the Loudest. Through this book, Rohit has attempted to provide a blueprint for introverts to not only survive but thrive in the corporate world. This book is a companion for introverts aiming to carve their path to success in the workplace. It meticulously addresses every facet of professional challenges—from understanding introversion to excelling in leadership. The insightful exploration of introvert leadership in this book challenges the conventional perception of what it means to be a leader. The steps outlined for introverts to lead effectively are a revelation, proving that leadership is not about being the loudest in the room but about leveraging one’s innate strengths to inspire and influence. I wish Rohit good luck with this book and happy reading to all!!!

Strategies for Career and Personal Growth: With INTROVATIVE, Rohit has crafted an essential manual for introverts navigating the complex dynamics of modern workplaces. This book is a thorough exploration of the introvert’s journey through professional environments, providing both survival strategies and a customized blueprint for success in alignment with their inherent nature. Rohit’s approach helps introverts harness their unique qualities to foster career advancement and personal growth. Insightful and practical, Rohit offers a lifeline for introverts aiming to climb the corporate ladder on their own terms.

4.6 | View Reviews on Amazon

THE FUTURE-READY GCC

Overcoming Challenges and Driving Business Impact

Practical Strategies to Transform GCCs from Cost Centres to Innovation Hubs

Ready to lead the transformation?

Deciding? Here’s why you should pick up this book...

Why did I write this book?

Who is this book for?

Unique Aspects of the book

Key Highlights of the book

Want to demonstrate impact beyond cost arbitrage?

About The Author

Consulting

Coaching

Creative and Artistic Expression

Facilitator, Speaker, Author

Buy the book

Amazon India

Amazon UK

Amazon US

Amazon Australia

Amazon Singapore

Amazon UAE

NotionPress

Flipkart

Kindle India

Kindle US

Kindle UK

GCC - Myths and Reality

Willing to move your GCC from execution to innovation?

Happy Testimonials

Schedule a meeting with me to explore personal or organizational growth. Experience a complimentary coaching session or book talk that could transform your life.

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